Work Order Management

Work-Order Management applications provide the ability to expedite response and resolution of customer issues, enhance efficiency of personnel responding to requests, generate reports to measure efficiency and review operations and work flows and processes and track open issues. Some applications may require an Text/Email Gateway application to function.

Below is an illustration of how the HotSOS application functions.



  • Diversified Computer Corp.
  • Metromedia Software
  • Mtech
  • Systems Associates Inc.